Q: The picture shows that there is a language keyboard, but there is no option, how should I choose a keyboard?

A: After payment, please contact the store to replace the keyboard. The keyboards currently available are English, Russian, Korean, Spanish, Arabic, Portuguese, and Hebrew; there are no other language keyboards. (iPad mini only has English keyboard)

Q: I don't know which mdel is right when I buy it, what should I do?

A: Please consult the store and store staff will assist you to verify and tell you about the options.

Q: I see a stylus on the picture, is the stylus included?

A:The picture of the stylus is for display use and is not included, the pen is not included.

Note:

1. The product does not include pencils.

2. If you need to use both keyboard and mouse. Your iPad system needs to be upgraded to ios 13 or above（iPad Air 1 Unable to upgrade to ios 13）（Because some buyers don't know how to connect the mouse, they raise a dispute. It's not a product issue. You need to connect the keyboard and mouse at the same time. You need to upgrade the iPad to IOS 13 or later. Then connect the mouse through the iPad "Accessibility". It's not through a Bluetooth location. These are all problems that can be solved. Please contact us! Thank you！）

3. The Keyboard is English Letters Keyboard, But You Can Enter All of Other Languages You Want After You Setting Other Language and Keyboard in Your iPad well.

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Note: Pens not included, Pens not included, Pens not included

iPad Connect mouse This is the specific step: Accessibility--Touch--Assistive Touch--Devices